Resources
Frequently Asked Questions
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Personal Care refers to non-medical support that helps individuals with daily living activities, such as bathing, grooming, dressing, toileting, meal preparation, mobility assistance, and companionship. Our goal is to help clients maintain independence, dignity, and comfort at home.
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Our services are designed for seniors, individuals with disabilities, those recovering from illness or surgery, and anyone who needs extra help to live safely and comfortably at home.
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We treat care as something that should be built, not just assigned. That means consistent caregivers, clear expectations, and ongoing feedback that keeps everyone accountable. Families get help and get a system they can rely on.
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Every caregiver goes through a rigorous vetting process, including:
Background checks and reference verification
Skills and competency assessments
In-depth interviews and training
Ongoing performance monitoring and client feedback
We only bring on caregivers we’d trust with our own families.
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Yes! We believe trust and compatibility are essential. We match clients with caregivers based on skills, personality, and preferences. If at any time you feel a caregiver is not the right fit, we’ll gladly adjust the match.
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Caregivers are trained to follow best practices for fall prevention, mobility support, and hygiene. We also encourage regular home safety assessments and provide ongoing supervision from our care coordinators.
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Caregivers are trained in emergency response and will immediately contact 911 if needed, while keeping family members updated. Our team is also available for urgent scheduling needs.
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It’s simple:
Contact us for a free consultation.
We’ll assess your needs and create a personalized care plan.
You’ll meet your caregiver before services begin.
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Absolutely. Care needs often change over time, and we adapt with you. You can increase or decrease hours, add services, or request a new caregiver at any time.
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Currently, Family’s Own accepts private pay and Medicaid.
Many clients also use long-term care insurance or health savings accounts (HSAs/FSAs) to help cover costs.